Any South African consumer who is over-indebted and struggling to meet monthly debt obligations can apply. You must have a regular income and your debt must be more than your available income after essential expenses.

The initial assessment takes 1-2 weeks, while creditor negotiations can take 60-90 days. The actual repayment period depends on your debt amount but typically ranges from 3-5 years.

Debt counsellors charge an initial assessment fee (around R300-R500) plus a monthly aftercare fee (typically R400-R600). These fees are built into your restructured payment plan.

No, you cannot take on new credit while under debt review, except with court permission for essential items like vehicle repairs or medical emergencies.

Yes, debt review appears on your credit record, but it's viewed more favorably than defaults or judgments. Your credit score will improve as you consistently make payments.

You receive a clearance certificate once all debts are paid. You can also apply for early exit if your financial situation improves significantly.

Debt review restructures existing debt without new loans, while debt consolidation involves taking a new loan to pay off existing debts. Debt review offers legal protection; consolidation doesn't.

Consistent missed payments can result in removal from debt review. It's crucial to communicate with your debt counsellor if you experience payment difficulties.